A Pipe Burst in Your Home — Here's What to Do Right Now
Act fast. Every minute matters. Follow these steps to minimize damage and get help.
Safety first: ⚠️ If water is near electrical outlets or your breaker panel, turn off electricity at the main breaker FIRST before touching any water.
Step 1: Shut Off the Water
Locate your main water shut-off valve (usually near the water meter or where the main line enters your home) and turn it off immediately. This stops the flow and prevents further damage. If you can't find the main valve, shut off the valve closest to the burst pipe.
Step 2: Turn Off Electricity (If Needed)
If water has reached any electrical outlets, appliances, or your breaker panel, turn off electricity at the main breaker. Do not step in standing water near electrical sources.
Step 3: Drain the Faucets
Open all cold water faucets to drain remaining water from the pipes. Flush all toilets. This reduces pressure and minimizes additional leaking from the burst.
Step 4: Document the Damage
Take photos and video of all damage before cleanup. This documentation is critical for insurance claims. Note the time the burst was discovered and when water was shut off.
Step 5: Start Cleanup
Use towels, mops, and a wet/dry vacuum to remove standing water. Move furniture and valuables away from the affected area. Open windows for ventilation if weather permits.
Step 6: Call a Licensed Plumber
Call an emergency plumber immediately. Explain the location and severity of the burst. Most Fixxy plumbers offer same-day emergency service and can be there within 1–2 hours.
Step 7: Contact Your Insurance
Call your homeowner's insurance company to report the damage. Most policies cover sudden pipe bursts but not gradual leaks or neglected maintenance.
When to call a pro
- Always call a licensed plumber for a burst pipe
- If you smell gas near the burst area
- If water has reached electrical systems
- If the burst is in a wall, ceiling, or foundation
- If you can't locate or turn off the shut-off valve
Frequently asked questions
How much does it cost to fix a burst pipe?
Emergency pipe repair costs $200–$1,000+ depending on location and severity. If drywall or flooring is damaged, total costs can be $2,000–$10,000+.
Does insurance cover burst pipes?
Most homeowner's insurance covers sudden pipe bursts. Gradual leaks or damage from neglected maintenance are usually not covered.
How long does it take to fix a burst pipe?
A simple pipe repair takes 1–3 hours. If the burst is inside a wall or ceiling, it may take longer due to access.
Keep reading
What it costs
Before you call a pro
Common problems
Questions answered
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- How much does a plumber cost?